Here you'll find a clear, straightforward explanation of exactly what data you share with Freebet, how we use it, and how we keep it safe.
We follow the highest technical and procedural standards to protect your personal information on Freebet.
Important: By registering with Freebet, you are considered to have read and agreed to this Privacy Policy. If you have any questions, please contact our support team.
Freebet is a trusted online betting and gaming platform in Bangladesh. We take our users' privacy seriously. This Privacy Policy clearly sets out what data Freebet collects, how it is used, who it may be shared with, and the steps you can take to control your own information.
This policy applies to Freebet's website, mobile app, and all related services. By using Freebet, you agree to this Privacy Policy.
Our Privacy Policy is built in line with international data protection standards. We believe transparency is the best policy — nothing is hidden here, and everything is laid out openly.
Freebet collects your information in several ways, which can be grouped into two categories: what you provide directly, and what is collected automatically while you use the platform.
| Data type | When It Is Collected | Why It's Needed |
|---|---|---|
| Full Name | At registration | Identity Verification & KYC |
| Mobile number | At registration | Contact & OTP Verification |
| Date of Birth | At registration | Age Verification (18+) |
| National ID Card | During KYC Verification | Identity & age verification |
| Payment Information | During Deposit/Withdrawal | To Process Financial Transactions |
| Support messages | When Contacting Support | Issue Resolution & Records |
Freebet uses your information only for specific, defined purposes. We never use your data in ways that aren't necessary.
Freebet never uses your information for marketing or advertising without your consent. You can opt out of newsletters or promotional messages at any time.
Freebet never sells your data. However, there are specific circumstances where information may need to be shared:
Payment gateways, identity verification providers, and technology service partners only receive data as needed for their specific role. All are bound by our Privacy Policy.
We may be required to disclose information to comply with court orders, regulatory investigations, or applicable law. In such cases, we share only the minimum information necessary.
If money laundering, fraud, or other illegal activity is detected, relevant information may be disclosed to the appropriate authorities.
Plain and simple: Freebet does not and will not sell your personal data to advertisers or data brokers.
Freebet uses cookies on its website. Cookies are small text files stored in your browser.
You can manage cookies through your browser settings. However, disabling essential cookies may affect how the platform functions.
Freebet uses industry-standard technology and practices to keep your data secure.
That said, no cybersecurity measure is 100% foolproof. In the event of a data breach, Freebet will notify affected users as quickly as possible.
Freebet does not retain your data for longer than necessary.
| Data type | Retention Period |
|---|---|
| Account & Personal Information | For the duration of active account + 5 years |
| Transaction Records | Up to 7 years as required by law |
| KYC documents | 5 years after account closure |
| Support Conversations | 3 years |
| Session Logs | 12 months |
| Marketing Preferences | Until consent is withdrawn |
Once the retention period expires, data is securely deleted or fully anonymized.
You have certain important rights over your own data. Freebet respects these rights.
You can request to see what personal data we hold about you.
You can request corrections if any of your information is inaccurate.
You may request the deletion of your data under certain conditions.
In certain circumstances, you can request that processing of your data be restricted.
You have the right to request a copy of your data.
You can object to marketing or other specific uses of your data.
Contact our support team to exercise any of your rights. We typically respond within 30 days.
Freebet is strictly for users aged 18 and above. We never knowingly collect information from minors.
If a minor has registered by mistake and we are notified, their account will be closed immediately and all collected data will be permanently deleted.
If you believe your child has registered on Freebet, please contact our support team immediately.
Freebet may update this privacy policy when necessary. In the event of changes:
To request a copy of a previous version, please contact support.
For any questions, complaints, or to exercise your rights regarding this Privacy Policy, please get in touch with us:
Response Time: Privacy-related requests are typically responded to within 7 business days. Complex requests may take up to 30 days.
Your privacy is our top priority at Freebet. Register now and enjoy a safe betting experience.